This is a summary of the Terms of Service for meeting rooms.
We encourage our clients to read the full terms of service READ FULL TOS
Payments for all reservations must be made in full in advance of the reservation date.
You are liable for any damage or additional cleaning to the room that might occur during your reservation period. If you exceed the time booked in your reservation, you will be charged accordingly as detailed in Section 13 of the Terms of Service.
Depending on when you request to reschedule or cancel your reservation, you may qualify for a refund or credit.
Cancellation with a refund request 30 days or more prior to the reservation may receive a refund less an 18% administrative fee. (example: $300 – (fee $54) = ($246 refund.) Funds will be returned to the method of payment used for the original reservation and may require up to 7 days to process.
Credit requests made 7 days or more prior to the reservation may receive a 100% credit (noncash value) for future reservations value within the next year. Pending room availability. There are no fees to reschedule a reservation. Staff will either reserve the room on your behalf if you have a revised date. Alternatively, you will be provided with a coupon code that you can use to book at your convenience.
Cancellation with a refund request between 7 and 29 days prior to the reservation may receive a refund less a 50% administrative fee. (example: $300 – (fee $150) = ($150 refund.) Funds will be returned to the method of payment used for the original reservation and may require up to 7 days to process.
Credit requests made 2 to 6 days prior to the reservation may receive a credit, less the minimum room charge. (example: $360 – (2-hour min. of $90) = ($270 credit, non cash value) The credit is valid for future reservations within the next year. Pending room availability. There are no fees to reschedule a reservation. Staff will either reserve the room on your behalf if you have a revised date. Alternatively, you will be provided with a coupon code that you can use to book at your convenience.
